Customers · Field Guide
Customer Mobile Number
The customer's mobile telephone number.
Why LAWNSNOWAPP asks for it
A valid number supports enabled mobile communication and gives the business a direct customer contact method.
How LAWNSNOWAPP uses it
LAWNSNOWAPP associates it with the customer and may use it only in applicable communication workflows that the business enables.
Example
Use the number the customer has approved for service-related contact.
If you leave it blank
Mobile communication workflows cannot reach the customer until a number is added.
If you change it later
Future enabled mobile communications use the updated number.
Common mistakes
- Entering a landline when mobile messaging is expected
- Assuming saving a number sends a message immediately