Customers · Field Guide
Customer Email
The email address associated with the customer record.
Why LAWNSNOWAPP asks for it
It gives LAWNSNOWAPP a destination for enabled invoice, portal, estimate, program, and service communications.
How LAWNSNOWAPP uses it
LAWNSNOWAPP uses it only through enabled communication workflows and customer-access processes.
Example
billing@example.com for the person who should receive invoices and portal access.
If you leave it blank
Email-based invitations and notices cannot be sent to that customer until an address is added.
If you change it later
Future enabled email workflows use the new address; previous delivery history remains unchanged.
Common mistakes
- Using an employee's address instead of the customer's
- Assuming saving an email automatically sends a message